Thursday, April 12, 2012

Custom puppet master hostname error hostname was not match with the server certificate

 When you want to use custom hostname for puppet it shows the following error.
err: Could not retrieve catalog from remote server: hostname was not match with the server certificate
warning: Not using cache on failed catalog
err: Could not retrieve catalog; skipping run
err: Could not send report: hostname was not match with the server certificate

 In my case I wanted to use the default hostname "puppet" . Add the following entries to puppet master configuration file /etc/puppet/puppet.conf

 certname = puppet

stop puppet master; mv /var/lib/puppet /var/lib/puppet-bak

start puppet

 Ensure that the cert is loaded with the name you want.

puppet cert print $(puppet master --configprint certname)|grep Subject

        Subject: CN=puppet

If the CN field is showing your hostname then this would not work.

Now you can use puppet agents to connect using

puppet agent --test --server puppet

Ensure that you have entries in /etc/hosts for puppet master


  1. Kudos to the author for this invaluable article! Your clear instructions and troubleshooting steps for resolving the Puppet hostname mismatch issue are a lifesaver. Much appreciated efforts.
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  2. Finally got my puppet master sorted thanks to this post! Smooth sailing now.
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